Customer Service Hours
Monday - Thursday 10:00 AM to 8:00 PM, Friday & Saturday 10:00 AM to 5:00 PM.

Shipping
Waddell's Drums makes every effort to ship your purchase on the day your order is received. If we are unable to ship within 24 hours, we will contact you via e-mail or a phone call.

Packaging
In an effort to keep costs down we often re-use the outer packaging. You can be assured that your item will arrive in it's original factory package.

Clearance Sale Section
Products listed in our clearance section may be limited to stock on hand and are offered on a first come, first serve basis.

Taxes
Sales tax will be shown on the invoice for all orders shipped inside Pennsylvania.

30-Day Best Price Guarantee
Buy with confidence. If you find a lower advertised price from any authorized U.S. dealer, call or email us. We'll match any verifiable advertised price before or after the sale. If you've already purchased from us and find a lower advertised price within 30 days of your purchase, contact us via phone or email and we'll refund the difference after verification.

For Internet prices, please give us the competing website address. We'll verify the online price and product description, availability, brand name, and product specifications. Advertised items must be factory-sealed new product. Demo items, clearance or blowout items, discontinued merchandise not included. Items must be advertised, and verifiable on the web.

30-Day Satisfaction Guarantee - Buy With Confidence
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 30 days from the shipping date. Your satisfaction is our goal.

Returned items must be shipped within this 30-day guarantee period. Items must be in the original factory packaging complete in new condition otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for the value of the merchandise, excluding shipping and handling charges.

Send your return to:
Waddell's Drums
Return Dept.
11959 Perry Hwy.
Wexford PA 15090

Thank you for visiting Waddellsdrums.com